All items are eligible for return within 15 days of purchase. (If shipped, time begins from delivery day.)
Items must not show signs of wear. All items included in order must be returned promptly.
Shipping fees will not be refund after your order has been shipped.
SwimmerBuddy.com will not be responsible for return packaging & return shipping fees.
Your return will be processed within 15 days of arrival. The average processing time is 72 Hours; however, due to product and inventory management this may take longer. We advise keeping track of your returned item.
DAMAGED ITEMS:
You have 48 Hours from delivery time to notify us about any damages on your order. We will make sure you get the necessary replacement parts promptly and or process your return immediately.
Please contact us if you have any problems with your order.
Customer Support: 1 (818) 478-7400
Email: Info@swimmerbuddy.com
Free Shipping – Return Order:
All items are eligible for return within 15 days of purchase. (If shipped, time begins from delivery day.)
Shipping fees will be deducted from your order. These fees are acquired from our carrier.
When processing your return, you will be made notice of all fees and so on.
SwimmerBuddy.com will not be responsible for return packaging & return shipping fees.
For Local Sales:
Items are due for return within 15 days of purchase. If any signs of wear are shown in the items, these will not be eligible for return and refund.
Items can be delivered to our location or shipped. SwimmerBuddy.com is not responsible if return items arrive damaged to our warehouse.
Your return will be processed within 15 days of arrival. The average processing time is 72 Hours; however, due to product and inventory management this may take longer.
For National Sales:
Items are due for return within 15 days of purchase. If any signs of wear are shown in the item, this will not be eligible for return and refund.
Your return will be processed within 15 days of arrival. The average processing time is 72 Hours; however, due to product and inventory management this may take longer.
Please make sure to wrap and safely ship your item to our designated warehouse. DO NOT SHIP YOUR RETURN UNTIL YOU HAVE BEEN PROVIDED WITH A RETURN NUMBER.